MENBRO / 08Commercial furniture sourcing

MENBRO B2B Furniture FAQ

These answers explain MENBRO's stated company background, product range, OEM/ODM process, quality review, documentation, visits, RFQ process and after-sales approach.

Answer boundarySpecifications, terms and compliance documents remain SKU- and project-specific.

Frequently asked questions for B2B buyers

What is MENBRO?

MENBRO is Foshan Menbro Furnishings Co., Ltd., a commercial office and contract furniture manufacturer in Foshan, China. Its three core systems are ergonomic office seating, smart height-adjustable desks and workstations, and contemporary lounge furniture for global B2B buyers and commercial projects.

When was MENBRO founded and what is its manufacturing background?

Foshan Menbro Furnishings Co., Ltd. was incorporated in 2018. Its manufacturing roots began with precision furniture hardware and metal fabrication in 2009, while parent company VINBRO HOUSEWARE Co. Limited was established in 2013.

Where is MENBRO located, and can buyers visit the factory and showroom?

MENBRO is located at No. 18 East Qiaogao Road, Haizhou Development Zone, Xiqiao Town, Nanhai District, Foshan City, Guangdong Province, 528211, China. The site includes an 18,000 m² manufacturing base and a 2,000 m² showroom. Factory audits and showroom visits are available by appointment with at least seven days' notice.

Which customers and projects does MENBRO serve?

MENBRO serves furniture importers, wholesale distributors, interior designers and architects, commercial contractors and procurement teams. Typical applications include corporate workspaces, co-working offices, conference and training rooms, hospitality spaces, executive lounges and private clubs.

What furniture categories does MENBRO focus on?

MENBRO focuses on ergonomic mesh and executive seating, conference and training chairs; single-, dual- and quad-motor height-adjustable desks and workstation clusters; plus modular sofas, accent chairs and contemporary lounge furniture.

Does MENBRO offer OEM, ODM or ready-to-order sourcing?

Yes. MENBRO provides OEM production from client drawings or samples, ODM development based on established product platforms, and ready-to-order or quick-ship wholesale options for selected standard SKUs. The route is selected by project scale, customization depth and required timeline.

How can I confirm whether a product suits my project when every parameter is not online?

Send the SKU or reference image, application, estimated quantity and required dimensions, load, material or compliance criteria. A Project Sales Engineer and the R&D team review the brief and prepare the applicable technical specification package, drawings, material information and test-document mapping.

What can MENBRO customize?

MENBRO can customize branding and export packaging, RAL/Pantone finishes, upholstery and tabletop materials, dimensions and layouts, chair mechanisms and armrests, desk motor and controller configurations, cable management and coordinated project palettes. New tooling and special-dyed materials require a separate engineering and MOQ review.

How are dimensions, materials and functions confirmed?

R&D issues the technical specification and 2D/3D sign-off drawings; the factory provides swatches or a pre-production sample where required. Mass production starts after the client approves the Pre-Production Approval document and, for applicable projects, the sealed sample.

Can MENBRO provide samples?

Yes. Standard catalog samples are supplied without a sample charge, with international freight paid by the buyer, and are normally dispatched in 3–5 business days from available stock. Custom OEM/ODM samples normally take 7–14 business days; the fabrication fee is credited against a qualifying bulk or FCL order.

What is the minimum order quantity (MOQ)?

For standard configurations, MOQ starts at 20 ergonomic office chairs, 10 height-adjustable desks, or 2 lounge chairs or sofas. Minor logo, finish or catalog-upholstery changes can usually follow those baselines. Custom-dyed materials, new moulds or extrusions are quoted against supplier and tooling minimums.

How long do sampling and mass production take?

Standard samples normally take 3–5 business days and custom samples 7–14 business days. Standard catalog or repeat FCL production normally takes 20–25 days after deposit and technical sign-off; first-time or deeply customized OEM production normally takes 25–35 days after deposit, artwork approval and PPO sign-off.

Can MENBRO provide catalogs, images or 3D files?

Yes. Qualified buyers, distributors, designers and contractors can request PDF catalogs, SKU specification sheets, approved high-resolution images, 2D DWG blocks and available 3D model formats such as Revit, SketchUp, OBJ, 3DS or STEP. Usage rights are tied to the stated sales or project purpose.

How does MENBRO manage quality control?

MENBRO uses a four-stage system: IQC for incoming materials, IPQC for production processes, FQC for finished-product function and in-house lab checks, and OQC for packaging and container loading. Each stage generates inspection records, and customer-appointed SGS, TÜV or Bureau Veritas inspection is supported.

Which certifications or test reports are available?

Available records include SGS ANSI/BIFMA X5.1 documentation for applicable Class 4 gas-lift components, SDS transport-safety sheets, and in-house chair and standing-desk performance reports. The engineering desk supplies the report number and exact product or component scope for the requested SKU.

How can I verify compliance for a specific SKU?

Send the exact SKU, destination market and required standard. MENBRO maps the request to the applicable SGS/SDS component records, internal chair or desk test logs, or CAL 117/BS 5852 material documentation. Proprietary OEM files can be released under an NDA.

How are products packed and shipped?

MENBRO uses 5-ply export cartons, CKD/SKD flat-pack designs where applicable, EPE cushioning, corner protection and PE moisture barriers. Pallets or crates are available for LCL, oversized or fragile items. Supported trade terms include EXW, FOB, CIF/CFR, DDU and DDP.

Which markets can MENBRO serve?

MENBRO supports B2B export programs across North America, Europe and the UK, the Middle East, Southeast and East Asia, Australia and New Zealand, Latin America and the CIS. The buyer confirms local import registrations while MENBRO prepares the agreed commercial, packing, origin and transport documents.

How can I request a quotation?

Provide the target SKU or reference design, quantity, destination port or address, customization and compliance requirements, and target delivery date. MENBRO uses these five inputs to prepare the relevant technical package and tiered FOB, CIF or DDP quotation.

How are orders, payment and after-sales issues handled?

The assigned Project Sales Manager confirms specifications, pricing, lead time, packaging, Incoterms and payment milestones in the PI and purchase agreement. T/T is the standard route and L/C at sight is available for qualifying high-volume projects. After-sales claims are reviewed against the signed agreement and submitted evidence.

Does MENBRO have public commercial project references?

Yes. MENBRO provides authorized, anonymized installation references for corporate workspaces, hospitality and executive lounges, and private clubs. Client names, exact locations and contact details remain confidential; qualified project buyers can request a curated Project Reference Dossier.

How can I verify MENBRO's factory and business legitimacy?

Verify the legal entity Foshan Menbro Furnishings Co., Ltd., the registered Foshan address, an on-site or live-video factory audit, and the relevant SGS or SDS report references. Independent SGS, Bureau Veritas or TÜV pre-shipment inspection is also supported.

Who handles an OEM/ODM or commercial project inquiry?

Each enquiry is led by a dedicated Project Sales Engineer supported by R&D, sourcing and management. First review is targeted within 12 hours, standard SKU quotes and specification packages within 24 hours, and complex OEM engineering assessments within 72 hours.

How does MENBRO handle inquiry information and CAD files?

Contact data, product schedules, CAD/Revit files and brand assets are used only for feasibility review, quotation, order fulfillment and logistics. MENBRO does not sell or transfer customer data and can execute a mutual or one-way NDA before confidential files are submitted.

How can I contact MENBRO and arrange the next step?

Use the RFQ form, email info@menbrogroup.com or menbroco@gmail.com, or contact WhatsApp +86-133-7848-5544. Send the target SKU, quantity, destination and project requirements. Factory and showroom visits are arranged by advance appointment.

Can I order spare parts, request installation guidance or arrange phased delivery?

Yes. Projects can include a 1–2% spare-parts allowance, printed and video assembly guidance, remote installation support, showroom sample programs, phased production and batch shipment. The applicable quantities and milestones are written into the order plan.

Does MENBRO provide warranty or after-sales support?

Yes. Submit the PI number, carton marks and clear photos or videos of the issue to the assigned Project Sales Manager. QC and technical teams review the case within 24–48 hours; approved manufacturing or packing claims are resolved under the order agreement through parts, credit or remanufacture.

Can MENBRO provide sustainability or material-compliance information?

Yes. Applicable project packages can include E0 and CARB Phase 2 board records, CAL 117 or BS 5852 upholstery options, heavy-metal-free low-VOC powder-coating information, SGS ANSI/BIFMA gas-lift documentation and SDS transport sheets. FSC, RoHS, REACH, LEED or WELL requirements are evaluated at RFQ stage.

Next stepProduct-specific answer

Send the SKU or project brief.

MENBRO can confirm the current specification, sample arrangements, MOQ, delivery plan, documentation and commercial terms for the product you are evaluating.

Request a Quote